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Fulfillment Operations Supervisor - Hebron, KY

Company Name:
Newgistics, Inc.
This position will have responsibility to effectively manage, oversee and
control all operational and associate activities within the warehouse including
Receiving, Pick/Pack, Shipping, and Inventory Control as well as kitting/retail
activities and ensuring product quality. The operations supervisor will also be
responsible for ensuring the proper implementation and enforcement of policies,
holding a high standard of safety and the continuous training of employees,
leads and associates in the warehouse. This position reports to the Facility
Manager.
Oversee specified client fulfillment areas of the operation
Train individual pickers, verifiers, receivers, and shippers on proper methods and operating procedures
Set-up and organize assigned area in order to insure effective operation
Practice good housekeeping to ensure a safe and efficient environment at all times
Implement process improvements as necessary
Work with the facility management to achieve quality and productivity goals
Responsible for all aspects in storing products to facilitate the receiving, stocking, picking and shipping process in a fulfillment operation
Manage the work flow to ensure the daily activities related to the assigned department is met as expected
Writing performance reviews and coaching employees to success
Conducts daily shift start-up meetings discussing the previous day's performance, reviewing the expected workload for the day
Ensure a safe work environment by: observing and coaching employees, addressing potential safety hazards, maintaining a clean work area, monitoring condition of all equipment and ordering repairs, and participating as a permanent member of the Safety Committee
Responsible for the timely processing of all department activity including productivity, accuracy, and day end reports
Work closely with the Facility Manager to control costs in your operation - labor, supplies, and inventory shrinkage
Responsible for accurate employee records including daily time clock monitoring, discipline notification and attendance reports
Experience with WMS pick/pack/ship activities using RF scanners and workstations or like technology
Knowledge of inventory control and related fulfillment processes
Excellent written and oral communication skills
Able to lead, motivate and mentor fulfillment personnel
Required to operate effectively in a time sensitive setting that requires meeting daily client Service Level Agreements
Required to lead with a sense of urgency and an emphasis on great customer service
Knowledge of aspects in storing products to facilitate the receiving, stocking, picking and shipping process in the fulfillment operation
Problem-solving skills
Plan, organize and direct the activities of subordinates
Excellent verbal and written communication and computer skills (MS Word and Excel applications)
WMS and RF scanner knowledge
Strong and effective communication skills (written and verbal)
Date: 2014-05-14
Country: US
State: KY
City: Hebron

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