Senior Operations Manager - Groupon Goods - Fulfillment Center
Company Name:
Arca24.com
Salary period: Annual
Groupon Goods is the online retail arm of Groupon. It features really good deals on great products. To get airspace on Groupon Goods, a product has to be cool enough to share and innovative enough to inspire. It also must be made of reliably bonded molecules and stardust.
The Senior Manager of Operations will be responsible for all aspects of the physical operations of customer fulfillment at our Groupon Goods Warehouse in Hebron, Kentucky. They will manage warehousing operations involved with receive, pick, put away, pack, and ship, as well as storage. There will be regular interaction not only within the supply chain, but cross-functionally, with account managers/buyers/freight providers/fulfillment providers/software developers. Some travel will be required to the headquarters and strategic partners.
Responsibilities:
Monitor, resolve, and work to eliminate operational issues that impact order fulfillment
Identify and resolve customer experience fulfillment risks, including warehouse issues and integration problems between the admin system(s) and the warehouse
Manage pick and pack operations and day-to-day relations with a fulfillment center
Work with Inventory Manager to manage liquidation sales and monitor storage and aging of inventory
Work with Accounting and Customer Service to provide insight to other departments on the status of inventory, receiving and warehousing operations
Develop reporting for visibility into warehousing and fulfillment metrics and management
Process improvement to drive down cycle time and increase inventory/order accuracy.
Qualifications:
5
years in a professional business setting; logistics/supply chain, fulfillment/distribution. eCommerce experience preferred
A thorough knowledge of warehousing operations
Thorough understanding of transportation, supply-chain, and reverse logistics
Organized and detail oriented
Self-starter with the ability to manage and meet deadlines, including prioritization
Excellent problem solving skills with the ability to make decisions and take appropriate actions
Professionally skilled in personal presentation as well as verbal and written communication
Strong focus on customer service
Willing and able to work holidays (public and religious)Estimated Salary: $20 to $28 per hour based on qualifications.
Arca24.com
Salary period: Annual
Groupon Goods is the online retail arm of Groupon. It features really good deals on great products. To get airspace on Groupon Goods, a product has to be cool enough to share and innovative enough to inspire. It also must be made of reliably bonded molecules and stardust.
The Senior Manager of Operations will be responsible for all aspects of the physical operations of customer fulfillment at our Groupon Goods Warehouse in Hebron, Kentucky. They will manage warehousing operations involved with receive, pick, put away, pack, and ship, as well as storage. There will be regular interaction not only within the supply chain, but cross-functionally, with account managers/buyers/freight providers/fulfillment providers/software developers. Some travel will be required to the headquarters and strategic partners.
Responsibilities:
Monitor, resolve, and work to eliminate operational issues that impact order fulfillment
Identify and resolve customer experience fulfillment risks, including warehouse issues and integration problems between the admin system(s) and the warehouse
Manage pick and pack operations and day-to-day relations with a fulfillment center
Work with Inventory Manager to manage liquidation sales and monitor storage and aging of inventory
Work with Accounting and Customer Service to provide insight to other departments on the status of inventory, receiving and warehousing operations
Develop reporting for visibility into warehousing and fulfillment metrics and management
Process improvement to drive down cycle time and increase inventory/order accuracy.
Qualifications:
5
years in a professional business setting; logistics/supply chain, fulfillment/distribution. eCommerce experience preferred
A thorough knowledge of warehousing operations
Thorough understanding of transportation, supply-chain, and reverse logistics
Organized and detail oriented
Self-starter with the ability to manage and meet deadlines, including prioritization
Excellent problem solving skills with the ability to make decisions and take appropriate actions
Professionally skilled in personal presentation as well as verbal and written communication
Strong focus on customer service
Willing and able to work holidays (public and religious)Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
