Reverse Logistics Program/Vendor manager Operations
Job DescriptionAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The Role:This role requires a strong person, who earns the respect of other leaders and their teams. This leader must have strong history of success, strong communication and negotiating skills along with a deep knowledge and direct experience managing global 3PL operations and deploying reverse logistics programs and strategies in worldwide sales environment. He or she will be an excellent communicator who is equally compelling in dealings with executives of Lab126 suppliers as well as in conducting executive presentations to senior leadership. This leader will have exceptional strength in both day-to-day operations and business strategy. Infused in both areas will be an innate customer intuition and focus that serves as the basis for all business decisions. This will be obvious from the candidate's passion for the benefits to be realized by continually driving operational excellence.Specifically, manage the global repair operations network within the agreed contractual requirements and has the following primary
Responsibilities:
Own and deliver operational excellence in all aspects of the management of service and repair suppliers
Support continuous improvement by developing and deploying balanced scorecards used to optimize repair quality, service levels and warranty cost
Implement formal root cause and correction action programs as required
Strong negotiation skills, understanding of industry standards for supplier profitability, cost modeling, and the ability to consistently deliver results
Financial modeling and drive to lower costs. Must be able to understand the drivers of cost and develop strategies to minimize the true cost of service and repair
Review and oversight of invoicing and inventory management processes per contractual agreements
Work closely with other companies to ensure Reverse Logistics strategies are in place to deliver products and programs to market on time
Basic Qualifications
Bachelors degree
8
years of relevant experience
Experience working in a team
Experience in repair operations and refurbished product sales
Experience in contract negotiations and supplier management
Experience managing a diversity of cultures and leading matrix organizations
Understanding of Lean and Six Sigma with a history of utilizing these tools/concepts
Preferred Qualifications
MBA
Operations experience with electronics a strong plus
Strong analytical skills
Well rounded operations leadership background with a proven record for excellence
Hands-on leader who can move from long term strategy to day-to-day tactical operations challenges
Must be an excellent planner and problem solver who is proactive and quick to react. Will work with a team of operational experts that bring a can do attitude every day to work
Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Own and deliver operational excellence in all aspects of the management of service and repair suppliers
Support continuous improvement by developing and deploying balanced scorecards used to optimize repair quality, service levels and warranty cost
Implement formal root cause and correction action programs as required
Strong negotiation skills, understanding of industry standards for supplier profitability, cost modeling, and the ability to consistently deliver results
Financial modeling and drive to lower costs. Must be able to understand the drivers of cost and develop strategies to minimize the true cost of service and repair
Review and oversight of invoicing and inventory management processes per contractual agreements
Work closely with other companies to ensure Reverse Logistics strategies are in place to deliver products and programs to market on time
Basic Qualifications
Bachelors degree
8
years of relevant experience
Experience working in a team
Experience in repair operations and refurbished product sales
Experience in contract negotiations and supplier management
Experience managing a diversity of cultures and leading matrix organizations
Understanding of Lean and Six Sigma with a history of utilizing these tools/concepts
Preferred Qualifications
MBA
Operations experience with electronics a strong plus
Strong analytical skills
Well rounded operations leadership background with a proven record for excellence
Hands-on leader who can move from long term strategy to day-to-day tactical operations challenges
Must be an excellent planner and problem solver who is proactive and quick to react. Will work with a team of operational experts that bring a can do attitude every day to work
Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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